I started my first business in 1997 during my senior year at Ohio State. Choice Recovery, Inc. was a third party collection agency that represented more than 10,000 clients and employed up to 100 employees. I never heard a client say they loved sending people to collections, yet there was 75,000 people sent to collections every month because of financial hardship or sudden job loss. So, I decided to do something about it.
In 2013, I created a customer care department that helped people find new jobs. This strategy transformed my company into an industry outlier. We helped thousands of people secure new employment opportunities.
In 2018, I launched [re]start as a separate venture and in 2020 I built a multi-user Career Development App using no-code technology. We provided complimentary access for people to work with our live Career Advisors who made personalized job recommendations and even applied to open positions on their behalf. The impact was transformational, internally and externally.
After selling my collection agency on my 25th anniversary, I started providing other companies the same opportunity to leverage [re]start as a social impact initiative. This led to one of my clients buying a majority stake in the business allowing me time to focus on sharing my entrepreneurship and leadership experience as well as other CEO's insights as an editorial journalist with Authority Magazine.
As a nationally recognized authority, Chad speaks about topics ranging from entrepreneurship, leadership, collaboration, and overcoming challenges when starting, leading, or trying to sell your business. He engages the audience and leaves an impact on everyone he speaks to.